Events and Webinars

Global gatherings for contact center leaders

FOREFRONT EVENT SERIES

Can't-Miss Events for Call Center WFM, Ops, and IT

Intradiem’s Forefront events offer a collaborative space for contact center leaders to explore and share best practices about automation’s impact on customer service.

 

Best Practices: Learn about innovative approaches for exceptional service outcomes.

 

Networking: Engage with peers who are successfully balancing productivity and agent engagement.

 

Expert-Led Sessions: Hear from thought leaders who’ve mastered the art of running efficient, low-attrition, high-satisfaction contact centers.

Upcoming Events

Forefront Events

Forefront Dallas

The Westin Dallas Stonebriar
February 29

Forefront Toronto

Fairmont Royal York
March 27

Forefront Atlanta

Renaissance Atlanta Midtown Hotel
April 24

Forefront San Francisco

The Clancy
May 8

Industry

Future of CX Expo

Ft. Lauderdale, FL
February 13

Genesys Inspire SKO

Maryland
February 26

GDS Roundtable – Feb. 29

Virtual
February 29

SWPP Annual Conference 2024

Nashville, TN
March 4

CCW Executive Exchange

Chicago, IL
March 4

WOW Call Design 2024 Conference

Sydney, Australia
March 6

Execs in the Know: Customer Response Summit

Tucson, AZ
March 12

Customer Contact East: A Frost & Sullivan Executive Mindxchange

Ft. Lauderdale, FL
April 7

Genesys Experience

Denver, CO
May 13

Webinars

SWPP Sponsor Webinar: The Human Side of AI and Automation

Virtual
February 22

Join the Automation Movement Today!

For questions or more information about our events, complete the form below.