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“The demands of the contact center are becoming increasingly challenging. Innovation and Automation are no longer nice-to-have's, but critical dependencies for success.“
Kevin Jolliffe, Contact Center Executive
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How to Succeed with Remote Agents
How agents respond and adapt to new contact center technology
Proven ways to reduce cost with workforce automation
How to improve agent engagement no matter where your agents work
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74% of CFO’s say remote work will become more permanent after we move past this crisis – according to Gartner. What does the future of work look like for your organization?
Sign up for a free web event with contact center executive, Kevin Jolliffe, who will share what is needed for long-term success with your virtual contact center model.
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In this interactive session, you will learn:
Featuring Contact Center Executive Kevin Jolliffe
Identify and mitigate risks associated with quick remote agent growth
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